Float and Spa Policies

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• Guests must be 16 years of age or older.

• Services provided are by appointment only.

• A major credit card is required to reserve an appointment.

• When scheduling services, please inform us if you prefer a male or female therapist.

• Please arrive within 10-minutes of your spa or float services.

• Late arrivals will not have the benefit of their full scheduled time.

• Any cancellations without a 24-hour notice will be charged 50% of the total services.

• "No Show" appointments will be charged in full.

• Gratuity is not included in service prices. We do encourage gratuity for all our therapists and estheticians based on the service they provide. 

• Gift cards are available for purchase online and in-store for a dollar value only.

• Gift Cards must be present at time of redemption.

• Please let us know if you may be pregnant, as some services are not available during your first trimester.

• For the comfort and privacy of all spa guests, we ask that all cell phones be turned off or put on silent when arriving at the Spa and you speak quietly in all common areas so other guests may relax.

• Float Pods are cleaned and tested after each float session and maintained to meet or exceed the standards set forth by the Florida Department of Health.

• In regards to our Float Pods, you must not have colored your hair or used a skin tanning service or lotion within a week of your float. Piercings require 6-8 weeks recovery prior to float.

• For your safety and the safety of the float pods, you cannot float under any circumstance where bodily fluids may contaminate the pod, some examples with are open wounds, menstruation cycle, or recent surgeries.

• In the event that bodily fluids, hair dyes, tanning products, etc. are are released into the water solution it will result in a $1000 fine.